Useful information

1. How do I book?

The preferred method is by telephoning us, alternatively you can email us. Our contact information can be found under CONTACT menu.

2. How much notice do I need to give for a booking?

You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.

3. How much does it cost?

Prices may vary depending on your intended use i.e. home/business or location.

4. What do the prices include?

All bouncy castle booking prices include local delivery. You will also receive a blower, undercover (if you want to set it up outdoor),the price also includes set up, inflation and collection.

5. When are your bouncy castles available?

Our castles are available 7 days a week all year round including Public Holidays.

6. How long do I get the equipment for?

We agree a time of delivery and also a time of collecting the castle, we are quite flexible and trying to suit our customers wishes.

7. Do you hire overnight?

Under certain circumstance this can be arranged, please contact us.

8. Do I have to pay a deposit?

No deposit is required.

9. How do I pay?

We require cash payment upon delivery.

10. What if I need to cancel?

You can cancel at anytime, all we ask is that you give us as much notice as possible. If no notice is given you may incur a cancellation fee.

11. What if it rains?

Unfortunately the bouncy castles cannot be operated in wet conditions due to safety reasons.

12. Can the bouncy castle be set up on a slope?

Unfortunately this is not possible however if it is a very slight slope it may be possible, you will need to discuss this prior to the booking.

13. How long does it take to set up/inflate/deflate/pack up the inflatable?

The bouncy castles take approx 10 minutes to set up and 10 minutes to pack up.

14. How much space is needed?

You will need to allow a minimum of 4 feet around the castle. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited.